Frequenty Asked Questions...


 What is an Escape Room?

An escape room is a real life game that you and others can play together. Your group is locked inside an elaborate puzzle room filled with clues and hidden items that you need to figure out in order to escape. You get 60 minutes to work together discovering clues and solving puzzles that will lead you to your way out. Only about 20% of groups are able to meet the challenge and escape in time! It's very fun and challenging!


 Can I do a corporate team building event?

Absolutely! Escape rooms are an ideal way for employees to interact and get to know each other. Working together to solve challenges helps to create better cohesion and friendships. Check out our Private Events page for more details.


 What time do I need to arrive?

It's best to arrive at least 20 minutes before your scheduled time. Events will start promptly!


 Can I book a private party?

Sure. Simply give us a call and we can schedule a time that works for you.


 If I have a birthday party at your location is there space to have a cake afterwards?

Yes. We have a large recreational room with plenty tables and chairs that is suitable for food and party time!


 Are all your bookings private or will I be in a room with strangers?

All our bookings are private weather you have 2 people in your group or 8.


 Is there an age limit?

No, but if you are under the age of 15 we require a paying adult in the room with you at all times.


 Are the rooms scary?

No, there is nothing designed to scare you. The titles of our rooms are based on the theme of the clues to enhance the background story of your escape. The are no live props or live interaction in the room.


 Will I ever be locked in the room?

No, you will always have an unlocked exit door.


 Cancellation Policy

Customers will receive a full refund with 24-hour notice of cancellation. Customers will also receive a full refund in case of operator cancellation due to weather or unforeseen circumstances. Contact us by phone (856.324.5254) to cancel or inquire about a cancellation. No-shows/No-calls will be charged full price. You will not receive a refund if cancelling within less than 24 hours notice.


 Late Policy

Please arrive 15 minutes prior to your booking time to fill out our waiver, and ensure you get the full hour in your room. Customers who arrive more than 10 minutes after their scheduled start time WILL NOT be permitted to enter the room. Instead, they will be able to book for another date/time. Customers who arrive 20 minutes or more late will be considered no-shows and be charged full price.

Check out Escape Rooms 101...